Frequently Asked QuestionsA quick list of the most frequently asked questions to Inland Networks customer support
HOW DO I SIGN UP FOR SERVICE?
WHY CAN’T FAMILY MEMBERS MAKE CHANGES TO OUR SERVICES?
I SIGNED UP FOR A NEW CALLING FEATURE. HOW DO I USE IT?
HOW DO I STOP TELEMARKETERS FROM CALLING?
WHAT DO I DO IF I NEED TO DIG UNDERGROUND?
HOW DO I STOP COLLECT CALLS FROM BEING ACCEPTED ON MY TELEPHONE?
HOW DO I PREVENT PEOPLE FROM MAKING TOLL CALLS ON MY TELEPHONE?
HOW CAN I PREVENT MY LONG DISTANCE CARRIER FROM BEING CHANGED?
I HAVE A PROBLEM WITH MY TELEPHONE. IS REPAIRS INCLUDED WITH MY SERVICE?
I AM ON A LIMITED INCOME. ARE THERE ANY PROGRAMS AVAILABLE TO HELP ME AND HOW DO I KNOW IF I AM ELIGIBLE?
Lifeline is a government program that offers qualified low income households a discount on their monthly local telephone or broadband service. To see if you are eligible go to www.lifelinesupport.org.
Emergency Broadband Benefit is a Federal Communications Commission program that provides a temporary discount on monthly broadband bills for qualifying households. To see if you are eligible go to www.getemergencybroadband.org.
Inland Network strives to provide our customers with the best possible customer experience. We appreciate your patience as we continue to update our new web site in order to accommodate all of your service needs.